When it comes to Amazon, I am Muthusubramanian.V one of those customers who were very hesitant to try at first but after I started using Amazon, it’s like I can’t purchase few things without the help from Amazon. This compliment is something big from my side as neither I nor my family members have purchased anything online till we tried Amazon. I can say for sure that Amazon is one of those best sites for online shopping and I believe a lot of people will believe in me. The best thing that I like about Amazon is that there is a wide variety of products to choose from.
I have not yet purchased across different categories but I have friends who purchase across different categories like electronics, mobiles, home appliances etc. The categories that I purchase regularly are electronics & clothing. In electronics, I mostly purchase mobile & laptop accessories using Amazon Coupons. With lots of e-commerce firms competing it might seem difficult to figure out which product to buy from which firm. That’s where Amazon’s ‘The Great Indian Sale’ has made buying easier. I like to purchase mostly during this time as we can get a lot of discounts.
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In recent times, I purchased a Vivo mobile phone for my Dad and a Dell Laptop for myself. I got some decent discount on these products. I wasn’t sure if I will get the original product for the money that I paid but luckily I got my laptop in full working condition. I have been using it for the past few months and it really works well. I joined Amazon Offers just last year. Before joining prime, I thought there won’t be any real difference between a normal membership and prime membership. But I was proved wrong in the first purchase I made after joining prime. I could see the difference in the quality of product offered and the discounts provided to a prime member and a non-prime member clearly. I also purchase some products for my friends and family members using my account.
I think I must also say about the recent problems that I and my friends have encountered with Amazon. Once my purchase was delivered to a wrong address and it took me a few days to sort that issue. Some of the products that I ordered for my friends were damaged to some extent. I think that these issues should be avoided. Like most other firms the customer care service is substandard with Amazon. I request them to improve their Customer Care Service and solve some problems that have popped up in the recent months. If you want good products for your money and are willing to forget some minor mistakes, then Amazon is the perfect online shopping firm to choose.